Product

• What makes Babyganics different? 
  Everything we make—from baby lotion to laundry detergent, dish soap to diapers – is thoughtfully made with little ones in mind. All of our products are rigorously tested so when you bring it home, you know it does what it says it will do. Does it rinse? Clean? Protect? Moisturize?…Will it last? Resist contamination? Is it affordably priced? And can I use it with confidence around babies? All the questions you ask yourself, we've asked of ourselves. After all, we're parents too.
• Can I buy Babyganics at any retail locations?
  Yes, you can buy most of our products at national retailers like target, Walgreens and CVS, or at online retailers like Amazon or Buy Buy Baby. Not every retail location sells all of our products, so it’s a good idea to call your local store to make sure they have what you want in stock. For more details on where you can find our products check out the 'find a store' link found in the footer under 'shop'.
• Can you help with a product I bought from a third party marketplace?
  We can only guarantee the authenticity of products purchased on babyganics.com, at our retail locations, and through authorized partnerships. We’re not able to process returns or exchanges, or otherwise assist with orders not placed through babyganics.com.
• Which size diapers should I order?
  Check out our diapers sizing tool on our "meet our diapers" page
• Can I clean my child’s toys with Babyganics cleaning products? 
  Heck yes! They are made with exactly that kind of baby usage in mind! Try our Toy & Highchair Cleaner. We say clean those toys instead of buying new ones!
• Can I use your products for my entire family? 
  You don’t have to be a baby to enjoy the benefits of our products. They're great for the whole family, so we’re all for sharing. 
• Is it true babyganics® 20oz chamomile verbena bubble bath was recalled in 2022?
  In April of 2022, we voluntarily recalled two lots of babyganics® 20oz chamomile verbena bubble bath that contained the bacterium Pluralibacter gergoviae. While infants may be more susceptible than adults, Pluralibacter gergoviae does not usually cause healthy individuals to become sick. However, it may pose a risk of infection to those who are immunocompromised or have broken or irritated skin, such as diaper rash. We took this risk very seriously, so we voluntarily recalled affected bottles from retailers and asked consumers to determine whether they had affected product in their home by using a dedicated site. You can now contact us if you have further questions. Your family’s health and safety, and your peace of mind, are our top priorities. We’re taking all necessary steps to ensure it doesn’t happen again.

Ingredients

• Are Babyganics skincare products non-irritating?
  Absolutely. Our personal care products like bodywash, lotion, bubble bath, hair care, sun care, insect repellent and hand sanitizer are tested by independent clinical laboratories to make sure they are non-sensitizing and non-irritating.
• Are your ingredients and formulas certified organic? 
  No. We formulate with plant-derived ingredients, certified organic ingredients, as well as carefully chosen synthetics or preservatives needed to create the most effective formulas we can. Unless specifically indicated on the label (identified with the * or † symbol), our products themselves are not certified organic. They always live up to our highest standards, which we ensure all the way through our process, from our formulation development to our rigorous testing. If you still have questions about why we use certain ingredients, where they come from, or what each one is intended to do, please ask us! You can contact us here.
• Do you use preservatives? 
  Yes. And here’s why: water-based skincare and cleaning products without preservatives can get contaminated and breed harmful bacteria and microorganisms. That’s why we thoughtfully select safe and well researched preservative systems to ensure you always experience the best of our products.
• What ingredients do you not use in your product?
  We formulate without parabens, sulfates, phthalates, silicones, dyes or synthetic fragrances. If you’d like to learn more about our complete no-list, you can contact us or feel free to pick up the phone and give us a call. We love talking about our products, and we want our customers to be as happy and confident about the choices they’ve made as we are.
• What materials do you use to make your diapers? 
  "Get ready for a detailed answer because we couldn’t be prouder of our Triple Dry Diapers! Our driest, most absorbent diaper with new U-shaped channel quickly whisks wetness from baby. Our diapers are made with plant-derived and traditional ingredients and made without latex, petroleum-based lotions or fragrance. Our diapers use totally chlorine free (TCF) fluff pulp. We use a soft, non-woven polypropylene for the top sheet, a breathable PE film back sheet, providing a cloth-like feel inside and out for additional comfort, strong tabs and stretchy wings for a secure fit and a wetness indicator now on all sizes. In addition, there’s an umbilical cord cutout on Size Newborn and front & back leakage cuffs designed for blowout protection on Size 1 and Size 2. But wait, here’s the best part: our diapers are made with a touch of NeoNourish® on the topsheet – our own blend of tomato, sunflower, cranberry, black cumin, and raspberry seed oils."
• Are the ingredients in your sunscreens safe? 
  The FDA regulates all sunscreens, including ours, to make sure they meet safety and effectiveness standards. We have chosen the active sunscreen ingredients in our products because the FDA believes, based on the available science, that they are safe and effective.
• What ingredients do you use in your sunscreen? 
  All of our sunscreens contain mineral-based physical active ingredients Zinc Oxide and Titanium Dioxide. All of our sunscreen products are formulated to meet our high ingredient standards and the standards of the FDA sunscreen Over-the-Counter Drug Monograph and we take great care to formulate all of our products so that you can use them with confidence on your little ones.
• Does your hand sanitizer prevent COVID-19? 
  No. Our hand sanitizer is not alcohol-based, so it is not recommended by the Centers for Disease Control to be used to counter SARS-CoV-2, the virus that can cause COVID-19. While our sanitizer is formulated to kill 99.9 percent of bacteria, SARS-CoV-2 is a virus, not a bacterium. We have not tested our sanitizer against it, and we do not currently have plans to. Beyond that, we’ll let the experts at the World Health Organization and Centers for Disease Control explain the best way to avoid infection.
• Can I use your hand sanitizing products on my baby? 
  The short answer is, yes. Still, hand sanitizers work best when they’re used by the people around your irresistible baby. That’s how you reduce the spread of bacteria, and that’s what we recommend. Remember, our hand sanitizer is not recommended to counter COVID-19.
• Do you use alcohol in your hand sanitizer?
  No, Babyganics hand sanitizers are alcohol-free. Instead, we use the key active ingredient benzalkonium chloride at 0.1%. We design our products with babies’ delicate skin in mind. Alcohol alone may be drying to skin, so we avoid using it as an active ingredient. Plus, benzalkonium chloride won’t stain clothing, because honestly, what more can those little outfits possibly endure? And like we mentioned above, our hand sanitizer is not recommended to counter COVID-19.